What should I do if I've received the wrong item?

To help us investigate the incorrect delivery as quickly as possible and find a suitable solution, please provide the following information:

• Your order number, so we can identify your order.
• A photo showing the entire item you received, so we can identify which piece of furniture was delivered.
• A photo of the product label on the packaging, if it is still available.

Please also let us know which item you were expecting to receive.

Once we have all the necessary information, we'll investigate the incorrect delivery and discuss the next steps with you to arrange for the correct item to be supplied and the incorrectly delivered item to be returned.