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Reclamations, Returns and Exchanges
Reclamations, Returns and Exchanges
Reclamations
Woodworm in my furniture?
I am missing an item from my order
Wrong item
I received a damaged or scratched item
Do I have a warranty?
Returns and Exchanges
How and when will I get my refund?
Packaging material for return
Return costs
Can I refuse my delivery?
Is it possible to modify my order after it has been placed?
How can I cancel my order?
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Spare parts
Do you have spare parts?
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