I haven't received my review voucher. What can I do?

Have you submitted a review on Trusted Shops but haven't received the promised voucher?

Please check the following:

• Check your email inbox, including your spam and promotions folders.
• Make sure you have completed and submitted your review.
• Verify that the email address you used when submitting your review is correct.

If you still haven't received your voucher, please contact our customer service team and have a screenshot of your submitted review ready.

Our customer service team can also issue the voucher manually.