How can I contact customer care?

We’re happy to help with any questions about our products, your order, delivery, claims and more.

The easiest way to reach us is via our contact form. If you're already in our Help Center, simply click “Submit a request” at the top of the page. You can select a topic, and the form will guide you through all relevant information needed to assist you.

Alternatively, you can also email us directly: service@massivmoebel24.de

Or you ask the chat bot to transfer you to a customer care agent.