The delivered goods do not meet my expectations.
You have the right to exercise your right of withdrawal within 14 days. If you wish to withdraw from your purchase contract within this period, please let us know via our contact form. We will then organize the collection of the furniture by the shipping company. Once the goods have been received by us, we will refund the amount you have paid.
The delivered goods have defects or damages.
In this case, we kindly ask you to send us photos of the damaged item along with a brief description via our contact form. Our customer service will then get in touch with you. Should you wish to withdraw from your purchase in this situation, we will immediately arrange the collection of the item. For further information, please refer to the article "Damaged Item."
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